What should you expect on a tour?

Many people feel tours are the best way to travel because they are professionally planned and escorted with all the details handled by one of our travel professionals (payment requirement, confirmations, etc.).  Your time is maximized which improves the overall enjoyment of your trip.  We carefully plan the right combination of events for the group as a whole, so we usually cannot accommodate individual requests.  If you have specific goals or time frames you must travel within a tour may not be the best way for you to travel for the event. 

What is a Land Only Tour?

This simply means that your tour package only includes the hotel portion.  Your tour begins at check-in and ends when you check out of the hotel.  You are responsible for arranging your own roundtrip transportation to the hotel. This type of tour allows for flexibility, use of frequent flyer miles or departure from various cities.  Of course, one of our travel professionals can book individual airfare for you upon request.   

What is included in my price?

Each tour is planned with specific inclusions based on the event.  As items included will always vary, be sure to review what is included in the package and what’s not.  Ask our travel professional to review the trip with you.  Often we can assist with booking what you need individually to work within requirements of the tour (airfare, extra nights at hotel, events, and other transportation).   You are responsible for planning and paying for items that are not part of your tour package.  Some meals may be included, check the tour inclusions to determine what (if any) meals are included. You are also responsible for items purchased or used at the hotel (mini bar, phone charges, bottled water).  Therefore a credit card is still needed at hotel check in, even if your room is prepaid as a part of your tour package.   The registration form lists all items included and is available on our website www.allseasonstravel.com.

Why should I choose a tour?

Professionally escorted tours are a great, worry-free way to see a game or visit new places.  All Seasons Travel was opened in 1970 for sports tours. With more than 35 years experience, you can trust that the package tours you book will receive the highest level of quality, service and value for your dollar.  All Seasons Travel is the official travel agency for the University of Alabama and also organizes trips for the University of Tennessee and Auburn University. 

Is a Tour more Expensive ?

Not usually-People sometimes think the tour price seems more expensive.  In order to accurately compare price you must add tips, taxes, transfers, party cost, souvenirs, and tickets (not always included in package price) to see the difference. Don’t forget to add in the value for your time and the hassle of making all of the calls & arrangements yourself, to see what a value our packages offer.   When you add it all up, our tour package affords you the best value and ease, as we take care of the details.  Plus, you can’t put a price on the camaraderie and fun you experience when you travel with other fans.  Most of our customers are loyal fans and travel to every game with us.  

I found a better price, why would I book your tour?

Service, experience and quality.  We send an experienced tour guide to travel with you, and we only work with the best vendors to ensure quality equipment and dependability. What good is saving a few dollars if you arrive late to the tailgate party, miss kick-off or part of the game?  We know from past experience the best companies to work with. Our choices are based on personal experience and customer comments.  We factor in the time allotment necessary to maneuver in heavy traffic and large crowds.     
 
 

Are rates for children & infants different?

Any child age 0-2 years of age is considered an infant and may travel at no additional charge if the child is held on the parent’s lap during transportation. However, you will need to purchase a ticket for your child to attend the game or other events.  Make sure you advise our travel professional, so that a notation is made in the file.  You may wish to ask that we request a crib at the hotel at that time.

Ages 2 – 12 would be considered a child.  The hotel usually does not charge for a child in the same room with two paying adults.  Policies vary at each hotel and once you advise us of the age(s) of children traveling with you, we will confirm the hotel’s policy.

Tour prices for children are in addition to the adult prices.  A child will still need to pay for other inclusions in package (meals, tickets, transfers). 

Can I make a special request?

Yes.  We will be happy to make a request on your behalf; however, keep in mind that it is a REQUEST, not a guarantee.  We do our very best to accommodate your needs to make your stay comfortable.   

What about bedding in my room?

Bedding is handled as a request at all hotels, and we are happy to request your preference. If you prefer two double beds or one king size, let us know and we will do our best.  Since the hotels are usually full at game time, our reserved block of rooms may be for a specific type, so we may be able to advise you of the bedding type at registration.   

Can you guarantee a certain hotel?

Our tour packages generally list the hotel we are including; however, we reserve the right to substitute with a similar type hotel, if necessary.  Should this happen you will be advised prior to travel. 
 

When can I check in?

Check-in time is usually between 3:00 pm & 4:30 pm.  You may check to see when your room will be available when you arrive at the hotel.  Your room will be prepaid; however, a major credit card is still necessary for incidentals (such as phone charges, mini-bar purchases or movie rental).   Most hotels are willing to store your luggage until your room is available.  This allows you time to enjoy some activities upon arrival. 

Can I earn reward points?

Since we prepay for your room, you will not earn hotel reward points. However, you may wish to check with the hotel to see if you can earn points for purchases while staying at the hotel.  If you are traveling on a major airline, you can earn frequent flyer points (you must provide us or the airlines with your account number).  If the air portion in the package is on a charter plane, then you cannot earn frequent flyer points. 

Can I check in early or check out late?

You need to check with the hotel directly for either an early check-in or late check-out.  An early check in is usually based on the availability of a room; therefore it  cannot be determined until your arrival. In some cases a charge may be incurred for late check out.  Should you determine that you need an extra night at the hotel, we will be happy to make arrangements for you.    

The hotel doesn’t have my reservation or name?

No need to panic, we have your reservation. Our rooms are generally held in a block that has been arranged with the hotel’s sales department, and often are pre- paid & non-refundable.  We agree to specific dates for reporting the names of guest to the hotel.    Hotel rules for group travel differ from individual bookings. 

Why are my seats/tickets different from my home game seats?

Your seats are going to be different from home games.  Seats will vary for regular season away games, but we try to obtain the best available. For post season bowl games or championships, neither team is truly considered the home team as it is not either team’s field.  All fans are visitors even if your team is designated as home team. The majority of highly preferred seating is assigned to TV stations, corporate donors, sponsors & university donors for bowl & championship games. Just like seats for regular season we try to get the best available seats for you. 

If I have my own tickets can I still buy a tour package?

Yes, you can choose to purchase your own tickets.  Our packages are sold with or without tickets.  You may wish to purchase tickets through the Athletic Ticket Office, and then book our tour package.  Whichever you prefer is fine with us.     

How can I book your tour packages?

You can register & book our packages on our website www.allseasonstravel.com.  You will not be asked for credit card information at that time.  When we receive your registration, we will call you to request credit card information.  This way you can ask questions and receive a verbal confirmation, so there is no need to worry.    

However, a signed registration form will still be needed to authorize your credit card charge. If you have a registration form, you can fill it out and fax it to us at (205) 870-0815. Or you can call and speak to a professional group agent, available from Monday to Friday, 9AM to 5:00PM (CST) at (205) 870-3003 or 1-800-289-9990 (outside Birmingham).  If you are calling after hours, our recorded message will direct you to the extension necessary to leave a message. Your call will be returned the following business day.